When it's sounds like Radisson Blu, people may think of a 4-star hotel, but my experience with Radisson Blu was not so amused. The miscommunication started since we checked in. On 訂房網站, it said we can have a buffet style breakfast with $25 per person, but upon asking them, they said it's a la carte and have to pay at the restaurant. There was no buffet available. They asked me to send an e-mail to confirm is the information about the breakfast is accurate as it mentioned in 訂房網站.com sadly no one responded to my e-mail until the hours of breakfast ( 8- 11 am ) and we had not breakfast in the morning.
The room is okay. It is not as exciting as it sounds like Radisson Blu. I had experience staying in Radisson blu in other countries, but the room quality they had there is not even as comparable with Radisson blu toronto downtown. The room in Radisson blu toronto downtown is like the same as some random hotel. The coffee machine was really dirty. When we complained at the front desk, they did not send any replacement. Another thing is that no dental kits were provided as it should provide in all 4 star hotels. Upon requesting at the front desk, they send us dental kits like an hour later.
While checking out the front desk lady, she was a trainee. I showed him the picture of the dirty coffee machine and explained our dissatisfaction. She said she couldn't do any compensation since the room was pre-paid. In return she offered me some bottle of water for our 訂房網站 😄. I mean, I don't need a water bottle as compensation. Then she offered me that the parking would be on the house. Now, I am waiting for the return of my $100 security deposit.
Apart from that the location of the hotel is very cool and convenient. Just in the herat of downtown. The CN tower was visible just from the window of our room.
Considering everything it does not meet the standard of a 4-star hotel.
Great experience overall, with very friendly staff and great views of city and the lake. A big shoutout to Nathalia who assisted us with the room reservation and special requests.
GALAXY
與好友旅遊
特大床房
入住於2024年03月
4.0
評價於:2024年03月07日
Clean environment , friendly staff, comfortable bed and great room, location was ideal for exploring Toronto on foot. An exceptional choice which made our first stay in Toronto magical.
Dominique80
家庭出遊
兩張大床房
入住於2023年12月
5.0
超讚
評價於:2024年02月09日
Parfait emplacement pour le feu d’artifice tous commerces juste en face chambre spacieuse et très propre parfait
訪客用戶
夫妻/情侶出遊
特大床房
入住於2024年02月
4.7
很棒
評價於:2024年03月07日
Location was great since its near the CN tower and the sea view.
GALAXY
幫他人預訂
特大床房
入住於2024年03月
4.2
很好
評價於:2024年03月07日
все нормально. отель соответствует звездам. туристы были очень довольны
When it's sounds like Radisson Blu, people may think of a 4-star hotel, but my experience with Radisson Blu was not so amused. The miscommunication started since we checked in. On 訂房網站, it said we can have a buffet style breakfast with $25 per person, but upon asking them, they said it's a la carte and have to pay at the restaurant. There was no buffet available. They asked me to send an e-mail to confirm is the information about the breakfast is accurate as it mentioned in 訂房網站.com sadly no one responded to my e-mail until the hours of breakfast ( 8- 11 am ) and we had not breakfast in the morning.
The room is okay. It is not as exciting as it sounds like Radisson Blu. I had experience staying in Radisson blu in other countries, but the room quality they had there is not even as comparable with Radisson blu toronto downtown. The room in Radisson blu toronto downtown is like the same as some random hotel. The coffee machine was really dirty. When we complained at the front desk, they did not send any replacement. Another thing is that no dental kits were provided as it should provide in all 4 star hotels. Upon requesting at the front desk, they send us dental kits like an hour later.
While checking out the front desk lady, she was a trainee. I showed him the picture of the dirty coffee machine and explained our dissatisfaction. She said she couldn't do any compensation since the room was pre-paid. In return she offered me some bottle of water for our 訂房網站 😄. I mean, I don't need a water bottle as compensation. Then she offered me that the parking would be on the house. Now, I am waiting for the return of my $100 security deposit.
Apart from that the location of the hotel is very cool and convenient. Just in the herat of downtown. The CN tower was visible just from the window of our room.
Considering everything it does not meet the standard of a 4-star hotel.
Great experience overall, with very friendly staff and great views of city and the lake. A big shoutout to Nathalia who assisted us with the room reservation and special requests.
GALAXY
與好友旅遊 特大床房
入住於2024年03月
4.0
評價於:2024年03月07日
Clean environment , friendly staff, comfortable bed and great room, location was ideal for exploring Toronto on foot. An exceptional choice which made our first stay in Toronto magical.
Dominique80
家庭出遊 兩張大床房
入住於2023年12月
5.0
超讚
評價於:2024年02月09日
Parfait emplacement pour le feu d’artifice tous commerces juste en face chambre spacieuse et très propre parfait
訪客用戶
夫妻/情侶出遊 特大床房
入住於2024年02月
4.7
很棒
評價於:2024年03月07日
Location was great since its near the CN tower and the sea view.
GALAXY
幫他人預訂 特大床房
入住於2024年03月
4.2
很好
評價於:2024年03月07日
все нормально. отель соответствует звездам. туристы были очень довольны
aaronjin480
夫妻/情侶出遊
特大床房
入住於2024年05月
Yuhong
獨自出遊
特大床房
入住於2022年07月
訪客用戶
家庭出遊
兩張大床房
入住於2024年12月
Min1991
夫妻/情侶出遊
特大床房
入住於2024年04月
joshietam
夫妻/情侶出遊
特大床房
入住於2024年05月
GALAXY
與好友旅遊
特大床房
入住於2024年03月
Dominique80
家庭出遊
兩張大床房
入住於2023年12月
訪客用戶
夫妻/情侶出遊
特大床房
入住於2024年02月
GALAXY
幫他人預訂
特大床房
入住於2024年03月
aaronjin480
夫妻/情侶出遊 特大床房
入住於2024年05月
Yuhong
獨自出遊 特大床房
入住於2022年07月
訪客用戶
家庭出遊 兩張大床房
入住於2024年12月
Min1991
夫妻/情侶出遊 特大床房
入住於2024年04月
joshietam
夫妻/情侶出遊 特大床房
入住於2024年05月
GALAXY
與好友旅遊 特大床房
入住於2024年03月
Dominique80
家庭出遊 兩張大床房
入住於2023年12月
訪客用戶
夫妻/情侶出遊 特大床房
入住於2024年02月
GALAXY
幫他人預訂 特大床房
入住於2024年03月